Return Policy

Easy 60-Day Free Return Shipping Policy

For our customers in the United States, If you are not completely satisfied with your purchase, you may return it to Funsparks within 60 days of the ship date. Funsparks covers all return shipping costs.

Note: All items need to be returned in their original packaging.

Refunds & Credits

Once we receive your item(s), we will credit your account.
Please allow 5-7 days for a credit to appear on your account.
Refund applies for the item(s). Shipping cost on order is not included in the refund.

In most cases, we will issue your refund in the same way you made the original purchase. If payment was made by check, the refund check will be issued no sooner than 10 business days after the date of purchase.

Lost, Stolen, or Damaged Packages

If you purchased Shipping Protection:
If your order was lost, stolen, or damaged in transit, we'll reship your item or issue a refund. Please submit a claim within 60 days of the ship date at. Shipping Protection is administered by a third-party provider and is not insurance.

If you did not purchase Shipping Protection:
We're happy to help where we can, but resolution isn't guaranteed.

International Customers

We do not offer returns or refunds to customers living outside of the United States.

Note: Customers outside the U.S. may be subject to customs fees, import duties, or taxes upon delivery. These charges are determined by your country’s customs office, and we have no control over them. Any additional costs are the buyer’s responsibility.