Frequently Asked Questions

Click on some of the most frequently asked questions below to see if we have your answer.

Yes, you can cancel it at any point with a FULL refund.
Yes, please email us through our "Help" Page and let us know what you are interested in.
We'll keep you updated via email and we'll send the tracking number as soon as it ships so you can check the status and see when it will arrive. If you need to make a change to your address, please contact customer service through our "Help" page before your order ships to make sure it arrives at the right place.
An email will be sent with shipping confirmation and tracking information. Still have a question? Email us through our "Help" page.
Reply to the order confirmation email you received with the correct address or call us at (888) 898 3600.
Contact us through your order confirmation email or email us through our "Help" page.
Let us know by email through our "Help" page and we will ensure you receive it.
Yes, all products meet CPSC standards and are regularly tested to ensure the highest quality and safety.
We are using Shopify, the leading web store provider in the world. Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process. Most browsers will show a lock icon in the top status bar on secure pages. Look for this icon on any web page that asks for your personal information. To further ensure your security, we use state of the art SSL (secure sockets layer) encryption to protect your personal information from unauthorized use.
All major credit cards, PayPal and Amazon Pay.
Contact us through your order confirmation email or email us through our "Help" page.
Our home base is located in Clearwater, Florida.
Unfortunately we currently do not offer international shipping.

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