That is fantastic news – made my day. Have been having lots of lousy customer service experiences of late so this comes as a pleasant surprise. I am in sales as well and I seem to jump thru hoops for customers as a norm. It is frustrating when you are on the other end and get underwhelmed when expecting better. I will certainly go out of my way to promote your product and service. Word of mouth is the best advertising. Have a nice weekend – thx very much for your note and help. Freddy M. Scituate, MA